Shipping & Returns
Orders are sent to production only after payment for orders is received. Each print provider has a different daily cutoff time. In case an order is received before the daily cutoff time, it will count for that day. Orders submitted after the daily cutoff time are counted towards the following day.
Production times listed on the product catalog are based on 30 day averages and are not guaranteed. In addition, holidays and high volume seasons may cause production times to be slower than the listed average.
If you receive a faulty product, or are not happy with the product received, we provide you a 100% refund. It can take up to 30 days for refunds to take hold. If and when the product is received, and it has been visibly worn, refund will be cancelled.
If your order is in process and there's a problem with your order, please contact firstname.lastname@example.org
We take about 2-7 business days to create our products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that's why we've made these tables to help you out.
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.